Cancellation Policy​

Inspired Designs accepts cancellations and changes within the first 24 hours after your order is placed. Customers must provide an order number and a reason for cancellation. Please contact us if you have any issues with your order, as many concerns can be resolved quickly. Inspired Designs exclusively produces custom requests chosen from our catalog.

Our Handmade Process

It takes us a little longer to ship products due to them being handmade. To help speed up this process, your order is sent to production immediately after being placed. We are a unique brand that offers hundreds of variations; to continue offering this service, we work quickly and begin the cutting of raw materials right away.

Timeline & Fees

  • Within 24 Hours: Orders being cancelled or modified must be notified by email to contact@inspiredjackets.com within 24 hours of order placement.
  • After 24 Hours: Orders past the 24-hour mark will proceed to production. Any changes, exchanges, or returns after this point will require a $30 restocking fee if production has already started (new shipping fees may also apply).

Please Note: Once raw materials are cut and used, the product is dedicated to the customer and the process cannot be stopped.

Production Lead Times

  • Custom/Custom Sized Jackets: Expect a minimum of 6–12 weeks to complete and ship.
  • Standard Jackets: Expect 3–6 weeks for production.

Special Conditions

  • Rush Orders: These are processed immediately and cannot be canceled. Rush order fees are non-refundable as these orders are placed into the production queue right away.
  • Payment Plans: Orders made via a “pay later” service (such as AfterPay or Sezzle) cannot be cancelled due to the specific terms and conditions of those third-party services.
  • Changes: We will always attempt to make changes if our team has not yet started the project. Please feel free to ask, but this is handled on a case-by-case basis and cannot be guaranteed.

Refunds & Store Credit

Orders cancelled within the 24-hour window with a documented order number and reason are eligible for a refund to the original payment method.

Once the 24-hour window has passed and items are in production, refunds will be issued in the form of store credit or exchange only, and a restocking fee will apply. For more details, please see our Returns and Refunds page.

Questions? Don’t hesitate to reach out to us at contact@inspiredjackets.com.